Ecommerce Essentials: A 3-Part Workshop for Small Business Owners
This workshop series is designed for small business owners who are in the early stages of ecommerce or just starting their online store. Each session builds on the last, guiding participants through the key steps to setting up and growing a successful ecommerce business.
Session 3: Logistics, Shipping, Inventory & Growth
Objective: Help business owners manage their operations effectively and scale their ecommerce business.
Topics Covered:
● Understanding shipping options (self-fulfillment vs. third-party logistics)
● Choosing the best shipping carriers and calculating costs
● Inventory management and order fulfillment best practices
● Handling returns and customer service strategies
● Scaling strategies: Expanding product lines, partnerships, automation
● Planning for growth: When to invest in ads, hiring, and expanding marketing efforts
Takeaway: A roadmap for managing ecommerce logistics and strategies for sustainable growth.
Bonus: Hands-On Support & Q&A
Each session will include a live Q&A and practical exercises to help participants apply what they've learned to their business.
Facilitated by Ben Frisch, owner of GET Digital Support and BFresh Media.
