Enhancing Employee Experience through Design Thinking

In the modern business landscape, a strong Employee Experience (EX) is a key driver of organizational success. By understanding and enhancing the employee journey, you will not only increase satisfaction and retention but also contribute to improved business performance and a more agile, innovative workplace.

This course empowers you to apply Design Thinking principles to craft user-centered experiences that boost employee engagement, align with your business strategy, and drive your organization's goals.

Program Topics

• Foundations of Employee Experience (EX)
• Understanding and Mapping Employee Journeys
• Defining EX Challenges
• Ideating and Designing Solutions
• Prototyping and Testing Solutions
• Implementing and Scaling EX Initiatives

Objectives

• Learn how to use Design Thinking principles to create memorable and valuable experiences that resonate with your employees and align with organizational goals.
• Gain insights into how a well-crafted Employee Experience (EX) can positively influence overall business performance and drive success.
• Develop an effective EX strategy that is aligned with HR practices and the overarching business strategy, ensuring cohesive and impactful initiatives.

Virtual Format

This training will be taking place virtually on November 7, 14 and 21, 2024 with 2 sessions per day in the morning. We use a virtual platform that you are able to access from your home network. You do not need your corporate VPN to access the training.

Schedule:

• February 25th: 9am-10:30am & 10:45am-12:15pm
• February 27th: 9am-10:30am & 10:45am-12:15pm
• March 4th: 9am-10:30am & 10:45am-12:15pm

You will receive separate invitations to all 6 sessions listed above upon registration.

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Ready to jumpstart your design thinking journey?

Explore 'Future Proofing By Design: Creating Better Services and Teams in the Public Sector Through Design Thinking' by Nilufer Erdebil—your go-to guide for a head start before the advanced course.

Get your copy now!
Available in 📖 Paperback &📱 E-book formats.

Design Thinking for Complex Environments | Nilufer Erdebil | TEDxOttawa

Check out Nilufer Erdebil's inspiring TEDxOttawa talk to dive into the world of innovative problem-solving. #DesignThinking #Innovation

🎥 Watch the video below