HSMAI Ontario: How to Maximize AI Trends in Hospitality

HSMAI Ontario is excited to present How to Maximize AI Trends in Hospitality, an engaging session featuring two forward-thinking industry experts. Katrina German of Ethical Digital will kick off with Unlocking the Future: Ethical and Practical Landscape of AI, a keynote that delves into AI’s ethical considerations and offers practical advice on selecting the right AI tools for your business. Michael Goldrich of Vivander Advisors will then present Unlocking Generative AI, focusing on practical strategies for integrating AI to enhance efficiency, employee satisfaction, and decision-making. The session will conclude with a group discussion on maximizing AI as a resource—so come ready to share your insights and questions.

Why attend?

 AI is rapidly transforming how businesses operate, and understanding its ethical implications and practical applications is crucial for staying competitive. The insights shared will help attendees make informed decisions about integrating AI into their operations, from improving customer service to streamlining processes. By exploring both the philosophical questions and hands-on tools, this session will equip hospitality professionals with the knowledge they need to leverage AI effectively, enhancing guest experiences and boosting overall efficiency in their establishments.

Key Takeaways:

Unlocking the Future: Ethical and Practical Landscape of AI

• Conceptual Understanding: Foundational understanding of AI and its business impact
• Ethical Considerations: The pros and cons of AI, focusing on ethical implications
• AI Tool Selection: What is available, what should you look for

Unlocking Generative AI

• Practical Use & Efficiency: How daily use of AI can enhance productivity and efficiency
• Employee Experience: AI's impact on job satisfaction and retention
• AI Communication: Mastering prompting techniques and using AI personas for better decision-making.

Join HSAMI Ontario as we present these two exceptional keynote presenters who bring a wealth of experience and expertise that will enlighten, inspire and provide tangible ideas to add to your learning outcomes.