Quality Management 1 Day Training in Albuquerque, NM
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
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Location
For venue details reach us at info@academyforpros.com
PH: +1 469 666 9332 Albuquerque, NM 87102Refund Policy
Agenda
Introduction, Objectives and Expectations
Background to Quality Management
Quality Management Systems
Total Quality Management
Quality Assurance and Control
ISO 9001
Putting Quality Management to Work
Quality Measurement and Improvement
Kaizen
Quality Management Tools and Techniques
Quality Management Case Study
Summary and Action Planning
About this event
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom/ Virtual Live/ On-Site
Offers: Groups of 5 - 10 people 10% Discount | Groups of 11 - 20 people 15% Discount
Course Overview:
Quality management is a discipline for ensuring that organizational processes, procedures, systems, and practices are fit for purpose and able to deliver consistent and continuous benefits. This Quality Management training is aimed at you who would benefit from implementing quality management principles within your organization to improve the working practices of the business and consequently its success.
Course Contents:
Gain a competitive advantage by developing your emploemployee'syee's awareness of quality management principles
The history of Quality Management, from a simple process of inspecting a sample of the finished product to Total Quality Management, has led to the development of essential processes, ideas, tools, and techniques that are central to organizational development, change management, and the performance improvements that are generally desired for individuals, teams, and organizations.
Businesses that do not focus on quality will quickly find that there are costs to be paid and the reputation of a business will quickly deteriorate as a result of poor quality.
This training aims to give you an understanding of the key principles of quality management and how to apply them to your working practices.
Course Topics:
- Introduction, Objectives, and Expectations – An introduction to the subject, an opportunity to review the course objectives, and identify any personal objectives and expectations of the group. Includes a review of quality from a personal perspective.
- Background to Quality Management – Identifying key events in the development of quality management, helps to give a broader understanding of the topic and its place within organizational development.
- Quality Management Systems – Gathering an understanding of the different types of quality management systems, including; Total Quality Management, ISO 9001, and Kaizen.
- Total Quality Management – Exploring the eight principles of TQM, comparing it to the participant's organizational practices, and establishing how the key principles can be applied.
- Quality Assurance and Control – Understanding the concepts of quality assurance and control and watching a YouTube video that helps explain Quality Management Systems that use the principles and then finally identifying what aspects of Quality Assurance and Control are in place in the participants’ places of work.
- ISO 9001 – Establishing the requirements of a quality management system that adheres to the ISO 9001 standards. Includes a YouTube video that summarises the impact ISO9001 standards have had.
- Putting Quality Management to Work – A fun activity that explores all of the quality management aspects covered so far and helps establish that participants can apply the principles to a given scenario.
- Quality Measurement and Improvement – Using the Shewhart Cycle (Plan, Do, Check, Act) to help measure and improve quality. Exploring the difference between continuous improvement and continual improvement and how it can be used to define how we make improvements.
- Kaizen – Another approach to continuous improvement. Understanding this approach to quality management and its key concepts. Reviewing a YouTube video that details Kaizen in practice and reviewing the concept based on these outputs.
- Quality Management Tools and Techniques – Identifying and describing the most commonly used tools and techniques for quality management and ensuring participants can appreciate how they are applied.
- Quality Management Case Study – Exploring quality management via a case study that explores the main concepts and allows participants to apply their thinking to a scenario.
- Summary and Action Planning – A final activity that closes the training engagingly and ensures participants leave with some key actions for workplace improvement.
Course Feature:
- By the end of this Quality Management training, you will be able to:
- Describe Quality Management Systems
- Recognise the value of Total Quality Management
- Practice Quality Assurance and Control
- Measure Quality and make improvements
- Apply Quality Management Tools and Techniques
Certification:
Once after the training, you receive a course completion certificate from the Academy for Pros
Who can Attend?
Anybody interested in learning Quality Management Skills?
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Frequently asked questions
We provide Course Materials, Lunch/Beverages and Course Completion Certificate.
You can request a refund by sending an email to info@academyforpros.com and within 7-14 working days you get your money back.
You can reach us at info@academyforpros.com or get in touch with us at USA: +1 469 666 9332.
We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.
The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.
Yes, we do provide up-to 25% of discount for the group registration. To enquire, reach us at corporate@academyforpros.com
Once you complete the training, you will receive a globally recognized Course Completion Certificate.
Yes. You can switch your registration to a different course with a week prior notice.
Our subject matter experts are from relevant industries and are certified.
You will be credited with 8 PDUs on completion of this training.
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We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management.
We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.